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My
internship experience at PricewaterhouseCoopers
By Anita
Anaama Ayamgha
Class of 2007
It
was a week to the end of the semester and I still had no
idea what I will be doing with my summer vacation. Then on
my birthday I received a call, inviting me for an interview.
I was totally elated but also very nervous for my interview
was with one of the top accounting firms in the world,
PricewaterhouseCoopers. I could not have asked for a more
exciting birthday gift. I pictured a tough, stern bunch of
professional accountants throwing gruelling questions at me
– some intense preparation was definitely needed. I was
completely wrong. My interview lasted for about ten minutes
only and the interviewers were very pleasant. They made me
feel as comfortable and relaxed as possible. In fact, I
think that was one of my finest interviews. The next day, I
was called and asked to report to work on Monday morning.
Needless to say, my excitement was just absolutely
overwhelming. “PwC! Wow!” I kept saying to myself.
It was a real pleasure to find a colleague from school
seated at the reception when I arrived at work on Monday
morning. At least there was someone I could talk to. After
our orientation I was asked to join a team that was working
on an audit for one of PwC’s biggest clients. I must have
done something right at my interview for I had no knowledge
of auditing yet I had been thrown into one the company’s
biggest jobs on my first day. I was the youngest most
inexperienced person on the team and that meant I had to put
in extra effort in order to catch up with my team. The job
went well and was not as daunting as I thought. We had a
formal training session the following week. The theoretical
aspect of the session was easy to follow and understand. I
felt quite conversant with the information provided until we
were given some practical work to do. It definitely was not
as easy as it seemed. At that point I was thankful that we
would always work in teams and would always have more
experienced people coaching us. My duties had not been
clearly laid out yet but at least I knew would basically be
doing audits for donor funded projects.
In the third week, all interns were assigned to various jobs
with other team members as was the practice at PwC. By this
time, if I had not learnt anything at all, I had at least
learned that teamwork was one of PwC’s most cherished
values. I began to understand better what the work was all
about on my new assignment. This was due to the fact that, I
joined the team at the beginning of the job and also because
I had had some training on what was required of me. That
week was also ethics week. During ethics week, the firm
basically took some time to reinforce all their ethical
rules by putting up signs and making presentations about the
topic. Unfortunately I missed most of the presentations.
Nonetheless, I read the PwC code of conduct in order to
enter a raffle draw that was being organised that week. I
received a consolation prize for my participation and was
extremely glad to be one of two interns who made it through
to the raffle.
For about a week after that, there was not much for me to
do. I had been assigned to another job but we could not
start field week till most of the planning was done.
Planning was always done by those who had access to the
network so I was not able to help as much as I had wanted. I
therefore took to browsing the online Encarta Encyclopaedia.
It’s amazing how much you can learn when you are not even
trying. At PwC, before any job could start, it was required
that teams meet to discuss exactly how they were going to go
about the job. This was referred to as a kick-off meeting. I
attended my first kick-off meeting that week. I was to write
down the minutes for that meeting and I had never thought
putting together minutes could be so difficult. I was
completely lost most of the time but could not stop the
meeting every second to ask “what is this acronym”. I just
had to put down what I heard and siphon the important
information later. After all, three months was a long enough
time to understand all the PwC jargon.
Field work finally started the following week. Until then, I
had not faced many challenges with my assignments. The team
had set a timeline and was hoping to be done with the field
work in roughly three days but so many factors were working
against us. There were a few times when we would hit a bump
in our work and obtaining a simple explanation for it could
hold us for up to an hour. There were times when we would
have to manually document our work because there was no
power. It was indeed very frustrating but those were the
conditions under which we had to work. There were times when
I strongly wanted to just quit and spend the rest of the
summer sleeping but I knew that apart from the fact that, I
would be completely bored in a day, this was just the
beginning of great things to come.
On Thursday that week, we celebrated Staff day. I guess the
name explains it – a day for the staff – but it was a little
more than that. It was a day when the PwC family met to look
back on the year’s achievements and set their targets for
the coming year. Most of what was being said did not mean
much to me because I was not around to help the company
achieve the rewards they were celebrating. I would also
probably not be around to help them achieve their new goals.
It was, however very interesting and enlightening to just
sit and listen. The PwC family reminded me very much of my
own family – the Ashesi family. It was absolutely wonderful
and very inspirational to watch how individual successes
were being celebrated and appreciated.
Things were a bit slow in the office after that. I did,
however, get assigned to a couple of jobs. My most
challenging job however was the European Union Umbrella
Projects. Our team leader was unfortunately taken ill on the
first day so I was left with my other team mate, a temporary
employee, to complete the work by ourselves. Of course we
could consult with the team manager from the office from
time to time. For all my previous jobs, all I was required
to do was vouching or bashing -- gathering relevant
financial information from the company’s books or accounts
-- as I have come to know it. Senior members of the team
would handle the documentation and reporting. This time,
however, I had to do the documentation myself as well as
prepare the draft report. I asked many questions and looked
through some work from other teams in order to complete this
task. Although it was quite tough, in the end I felt a huge
sense of fulfilment when I finally handed over my report to
my team leader. I had completed a whole audit findings
report by myself.
Although the EU audit was the most challenging for me, it
was not the most exciting. The excitement was yet to begin.
I had not worked outside Accra since the start of my
internship. The opportunity finally came. A large team was
assembled to do some work in the Eastern and Central
Regions. I had no idea what to expect. I felt the thrill of
visiting new places but also the anxiety of not knowing what
to expect. This was definitely something I was looking
forward to. Nine days away from home; nine days outside what
I was used to; nine days outside Accra! First was our stop
at the New Juaben Municipality in Koforidua. New Juaben was
the best place my team visited. My team mate often said
maybe it was because it was a municipality and not a
district. We were cordially received by the management of
the Municipal Assembly. We stayed in a cosy little guest
house which was comfortable and very relaxing, although it
was not exactly like what I was used to. In about two days,
we had finished our work in the Eastern Region. The next
stop was the Central Region.
Second on our list was Saltpond. It was quite small town
with a lot of old buildings which were closely packed. We
drove around for almost fifteen minutes looking for a place
to stay. There were only two guest houses available and none
of them were even close to what we were looking for. We
finally had to lodge in Mankessim which was about fifteen
minutes from Saltpond. It was no problem getting to the
District Assembly in the mornings and after work. Although
the reception at Saltpond was not as warm as at New Juaben,
it was still worth commendation. Our work there was smooth
sailing so, by Wednesday morning, we were off to the last
district. Ajumako was even smaller than Saltpond. Once
again, we received a warm reception from management and we
were sent to the best hotel in town. The accommodation was
certainly not as good as New Juaben or Mankessim but we
really had no other option. We spent two other days working
in Ajumako and were lucky to return home a day before our
proposed departure date. I could not have been happier about
that. Management in all the three districts were very
cooperative and understanding. That made our work easier. It
was definitely an experience I will never forget.
It was a relief to be back home in Accra. I had two more
weeks left with PwC but by this time I was completely
exhausted. I decided to find out if there were anymore jobs
coming up soon. Unfortunately, jobs were not that easy to
find. That meant I would once again be unoccupied for my
last two weeks in PwC. “I might as well end it now so I can
work on my thesis for school”, I thought to myself.
Permission was granted for me to end my internship a week
earlier as soon as I had completed all my “outstandings”. I
had learnt a lot by this time. Teamwork was number one on
the list because apart from that fact that it was also very
important in Ashesi, it was all we ever did at PwC – work in
teams. Value adding! Time is something that we never have
enough of which was why there was no need to waste it on
things that did not add value. Last but not least, I learned
time management! Where would we be without time management?
Working at PricewaterhouseCoopers will definitely be etched
on my mind for a long time to come.
“At PwC we recruit only the best and the brightest”
and Ashesi produces only the best and the brightest.
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