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Meeting ‘me’
Romeo Owusu
Aning
Class of 2010
This
summer during my internship I met many different people,
from high government dignitaries to businesspeople, from all
over the world, but one very important person I met was
‘me’—myself. The personal profile on my résumé for my
internship application read “A versatile, ambitious
challenge-seeker, with an interest in writing, looking
forward to working in an international setting.” Little did
I know that I was in for a real challenging work at a very
‘international’ workplace. I thought I knew ‘me’ but I did
not know ‘me’ in the context of the official working
environment, until I got hired as an intern at The West
African Trade Hub/Accra (also known as The Hub). This was my
first official job in the working world and I was only a
year and two months into college.
The Trade Hub, is a non-profit international trade promotion
organization. Although the workforce is not large it is very
diverse, culturally. There are workers from over 8 countries
speaking 5 international languages. This was the sort of
work setting I was looking forward to and it proved to be
more than I expected. Surprisingly, every worker went about
their business with an air of chatty familiarity. Everyone
was willing to help out with one thing or the other. I could
be working on a website while receiving assistance from an
IT specialist all the way in the United States.
Learning by experience
For me, Ashesi’s tradition of training students to learn how
to ‘learn’ was put to the test at The Hub. I was assigned to
the Communications and Marketing Department which is like
the hub of The Hub. I was put in multitasking position: web
site updates and language translations; data entry and
report running in an online customer relations database and
updating of marketing materials. Apart from that I also
helped to set up and man an exhibition booth for 2007 AGOA
forum. Basically, the demanding nature of the work meant
that I would be doing different things at the same time
although I was new to some of the tasks. However, the
learning how to ‘learn’ strategy proved useful. Working
became learning.
Teamwork does the work
My first task was folding brochures. There were a total of
100 brochures. “Was this all I was going to be doing?” I
asked myself. However it was a good start for me. Not only
that, I also learnt a very important lesson from a later
brochure folding session. This time around it was a set of
over 5000 towering brochures and other marketing materials.
There were 6 of us with everyone using their individual
strategies to fold as many as possible in the least time.
From early morning till late afternoon we were only a little
under 70% done. Then, a colleague suggested something:
TEAMWORK. That did the trick; we finished up the task in no
time. If we had worked as a team earlier, breaking the task
into smaller ones as in the assembly lines, we could have
reduced the folding time by half, at least. Folding
brochures was not bad after all. It taught me that “teamwork
does the work”.
What you say is as important as how you say
it
Writing is one of my interests and in fact the opportunity
to do some writing had influenced my decision to apply to
The Hub. The Communications and Marketing department is in
charge of website, newsletters and promotional materials. My
boss and I went through a summary of a report which I had
written for newsletter and website publication. What to me
was a very good job done was not what she expected.
Apparently, I had not considered the numerous and diverse
readers. She took the pains to take me through how to say
what while keeping the reader in mind. This has helped
transform my outlook on writing and I am currently working
on improving it.
Freebies & feedback
In an organization like the trade hub where both monitoring
& evaluation are indispensable, I almost always received
constant feedback from my superiors and everyone else. There
were many times I made mistakes like sending a very
important business mail to the wrong client. However my
superiors would go through all the pains to make the
necessary corrections with me. I must say, this was the most
rewarding aspect of the whole internship experience. It has
thrown more light on my strengths while helping me work at
my inadequacies. In the same vein, they would not hesitate
to commend a good work done. For instance, almost the whole
staff was whisked off one afternoon to a bowling party for
the hard work we had put into helping make the AGOA forum a
success.
Knowing me
My Trade Hub experience has thought me many lessons about
“me”. Every day was another learning experience. I can now
boast of a more poised professional personality. Of course I
am aware that I am usually confident, however, I have
realized that this confidence sometimes leads to
overconfidence. Other times, in my haste to get quick
results, I end up letting in some slips which could have
been easily avoided. In all, I realized that good grades
count in the job market but the soft skills are what
distinguish one worker from the other. I only wish I had had
more time there to work, or I should say learn. Even if I do
not work there after graduation, the experience, which gave
me a better understanding of “me”, has given me the right
confidence to face up to challenges of the corporate world.
Romeo O. Aning
Class of 2010
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